Karen “Toast“ Conger TOASTCHANGES.com), is an Auckland-based consultant and futurist specialising in individual and organisational change. Recently she said “The COVID-19 pandemic represents only the first of many existential challenges humanity may face in the near term. The known unknowns are so significant
that they make typical ‘future proofing’ (that is, preparing now for what we think might happen in the future),
virtually worthless. Instead, individuals and organisations need to develop ‘change resiliency’, the primary
characteristics of which are self-awareness, flexibility, persistence and creativity.